Terms of Service

Last Updated: May 15, 2024

Welcome to TurkCoach. These Terms of Service ("Terms") govern your use of our website, services, and any content provided by TurkCoach ("we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our services.

1. Services Overview

TurkCoach provides business coaching, consulting, and training services for entrepreneurs and businesses in Turkey. Our services may include one-on-one coaching, group workshops, online courses, and written materials. The specific details, duration, and cost of services will be outlined in a separate agreement when you engage our services.

2. User Accounts

Some portions of our services may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

  • Provide accurate and complete information when creating your account
  • Update your information to keep it current
  • Notify us immediately of any unauthorized use of your account
  • Ensure that you log out of your account at the end of each session

We reserve the right to terminate accounts that violate these Terms or remain inactive for an extended period.

3. Intellectual Property Rights

All content, materials, and resources provided through our services, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, are the property of TurkCoach or our content suppliers and are protected by international copyright and intellectual property laws.

When you purchase our services, you are granted a limited, non-exclusive, non-transferable license to use the materials for your personal or internal business purposes. You may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or public display
  • Remove any copyright or other proprietary notations from the materials
  • Transfer the materials to another person or "mirror" the materials on any other server

This license shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time.

4. User Content

Our services may allow you to post, submit, or share content ("User Content"). By providing User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in connection with providing our services.

You represent and warrant that:

  • You own or have the necessary rights to the User Content
  • The User Content does not infringe upon the rights of any third party
  • The User Content does not contain any material that is defamatory, obscene, unlawful, threatening, or offensive

We reserve the right to remove any User Content that violates these Terms or that we find objectionable for any reason.

5. Payment Terms

Payment for our services must be made in advance unless otherwise specified in a separate agreement. Prices for services are subject to change, but changes will not affect orders already confirmed. We accept payment via credit card, bank transfer, and other methods as specified on our website.

For subscription services, you authorize us to charge your payment method on a recurring basis. You may cancel your subscription at any time, but refunds are subject to our refund policy.

6. Refund Policy

Our refund policy varies depending on the type of service:

  • One-on-one coaching: Full refund if canceled at least 48 hours before the scheduled session. No refund for cancellations less than 48 hours before the session.
  • Group workshops: Full refund if canceled at least 7 days before the workshop. 50% refund if canceled between 2-7 days before the workshop. No refund for cancellations less than 48 hours before the workshop.
  • Online courses: Full refund within 14 days of purchase if less than 20% of the course content has been accessed.

For custom coaching packages or long-term engagements, refund terms will be specified in your service agreement.

7. Limitation of Liability

To the fullest extent permitted by applicable law, TurkCoach shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your access to or use of or inability to access or use our services
  • Any conduct or content of any third party on our services
  • Any content obtained from our services
  • Unauthorized access, use, or alteration of your transmissions or content

Our aggregate liability for all claims related to our services shall not exceed the greater of the amount paid by you for the services at issue during the 12 months prior to the claim or 500 EUR.

8. Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis. TurkCoach makes no warranties, expressed or implied, regarding the operation or availability of the services. We do not warrant that the services will be uninterrupted or error-free, that defects will be corrected, or that our services or servers are free of viruses or other harmful components.

9. Indemnification

You agree to indemnify, defend, and hold harmless TurkCoach and our officers, directors, employees, agents, and affiliates from and against any claims, disputes, demands, liabilities, damages, losses, costs, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of our services, your User Content, or your violation of these Terms.

10. Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of the Terms. Your continued use of our services after such changes constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you should discontinue your use of our services.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Turkey. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Antalya, Turkey.

12. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect and enforceable.

13. Entire Agreement

These Terms, together with our Privacy Policy and any other agreements or policies referenced herein, constitute the entire agreement between you and TurkCoach regarding our services and supersede any prior agreements, oral or written, regarding our services.

14. Contact Information

If you have any questions about these Terms, please contact us at:

TurkCoach
Mevlana Cd. 19/3, 07100 Muratpaşa/Antalya, Turkey
Email: [email protected]
Phone: +90 533 684 12 97