Introduction

At TurkCoach, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or use our services.

We understand the importance of maintaining your trust and confidence, and we take the protection of your personal information seriously. By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.

This policy was last updated on June 1, 2024, and applies to all information collected through our website, coaching sessions, workshops, and other business activities.

Information We Collect

We collect different types of information to provide and improve our services to you. Here are the categories of information we may collect:

Personal Information

This may include your name, email address, phone number, company name, job title, and billing information when you:

• Register for our workshops or events
• Request a consultation
• Subscribe to our newsletter
• Contact us through our website forms
• Purchase our coaching services

Usage Information

We collect information about how you interact with our website, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent on each page
• Referring websites or sources
• Operating system used

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. These technologies help us understand how visitors use our site and allow us to remember your preferences. You can control cookie settings through your browser preferences.

How We Use Your Information

We use the information we collect for various purposes, including:

Providing and Improving Our Services

• Delivering coaching services and workshop content
• Processing transactions and managing your account
• Responding to your inquiries and support requests
• Improving our website functionality and user experience
• Developing new programs and services based on user interests

Communication

• Sending service-related notifications and updates
• Providing information about upcoming workshops and events
• Sharing relevant business coaching resources and articles
• Requesting feedback on our services

Marketing and Promotion

With your consent, we may use your information to:

• Send promotional emails about new services or special offers
• Personalize your experience with content relevant to your interests
• Conduct market research and analysis

You can opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

• Contract fulfillment: Processing necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract
• Legitimate interests: Processing necessary for our legitimate interests, such as improving our services and providing a secure and effective website
• Legal compliance: Processing necessary to comply with legal obligations
• Consent: Processing based on your specific and informed consent

Data Sharing and Disclosure

We value your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.

Business Transfers

If TurkCoach is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you before your personal information becomes subject to a different privacy policy.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

With Your Consent

We may share your information with third parties when we have your explicit consent to do so.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Encryption of sensitive data transmission
• Regular security assessments and updates
• Access controls and authentication measures
• Staff training on data protection
• Secure data storage systems

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to enhance our protective measures.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Whether there is a legal obligation to which we are subject
• Whether retention is advisable in light of our legal position (e.g., for statutes of limitations, litigation, or regulatory investigations)

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include the right to:

• Access: Request information about what personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information under certain circumstances
• Restriction: Request limitation of processing of your data
• Data portability: Receive your personal information in a structured, commonly used format
• Objection: Object to processing of your personal information
• Withdraw consent: Withdraw previously given consent to process your information

To exercise these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within the timeframe required by applicable law.

International Data Transfers

As a business operating in Turkey with potential international clients, your information may be transferred to and processed in countries outside your country of residence. These countries may have data protection laws that differ from those in your country.

When we transfer personal information outside of the European Economic Area (EEA) or Turkey, we implement appropriate safeguards to ensure that your information receives an adequate level of protection. These safeguards may include:

• Standard contractual clauses approved by the European Commission
• Binding corporate rules for transfers within a corporate group
• Compliance with approved certification mechanisms or codes of conduct

Children's Privacy

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will promptly delete it. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. The updated version will be indicated by an updated "Last updated" date at the beginning of the policy. We encourage you to review this Privacy Policy periodically for any changes.

Significant changes will be highlighted and, where required by law, we will seek your consent before implementing them. Your continued use of our website and services after the posting of changes constitutes your acceptance of such changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.